Frequently Asked Questions

Delivery

Yes, delivery is free, except to Switzerland, Luxembourg and Belgium.

Delivery charges apply to certain destinations:

  • Switzerland: €389
  • Belgium: €129
  • Luxembourg: €129

Delivery times vary depending on the products (manufacturing, availability, transport). An estimated delivery time is usually specified on each product page. For any urgent enquiries, please do not hesitate to contact us.

Returns & refunds

Yes. In accordance with current regulations, you have 14 days from receipt of your order to exercise your right of withdrawal.

Yes. The customer is responsible for the return postage costs.

A refund will be issued as soon as we receive your return, once we have checked the product (condition, packaging, any damage).

Products

Yes, all our products come with a 3-year guarantee.

Yes, we have a professional showroom in Lyon, dedicated to hairdressing furniture. There, you can view a selection of our products and get advice from our team.

For all practical information (address, how to get there, appointments), please visit this page: Discover our showroom in Lyon.

Payment

You can pay for your order using:

  • Credit card (Visa, Mastercard, etc.)
  • Bank transfer
  • PayPal
  • Cheque

The accepted payment methods are shown at the time of ordering.

Yes. Payments are processed via secure payment solutions that comply with current standards. Your bank details are not stored on our website.

Orders & customisation

Many products can be customised: you can choose colours, upholstery, legs, or add optional extras (headrests, covers, etc.). The available options are listed on each product page.

Yes. If you have a comprehensive or specific fit-out project, please contact us for a personalised quote. Our team will help you with the layout of your hairdressing salon.